What is Colocation Services?
We will provide you space in terms of ‘’U’’, Half Racks, Full racks
How can I place an order?
Please contact our sales team using firstname.lastname@example.org with your requirements. Our sales agents will be glad to make you a quote fulfilling your colocation requirements.
Which type of payment do you accept for colocations services?
GloboTech Communications accepts major credit cards, Paypal, Bitcoin and wire transfer.
How can I proceed with the installation of my devices and servers?
Once the quote and possible contracts are signed and paid, we will schedule at your most convenient time.
How can I review my colocation services bandwidth consumption?
Using our DCIM though our customer portal, you will be able to manage all your colocation services and have a real time view about the bandwidth consumption that your colocations services is using.
Do you offer remote hands services?
Yes, we have on-site technicians 24/7 that will be able to do your work on your behalf. From our customer portal, you will be able to generate a ticket for our tech staff with the descriptions of the work to do using a specific form. Documents can also be uploaded (jpeg and png only) in order to have a better view and topology of your infrastructure.
Do you provide an uptime guarantee?
Yes, we do offer 100% network (using GloboTech’s communications blend) and also 100% power uptime as our data centers is built with redundancy in mind.
Will I have access 24/7 to my colocations services?
We do provide 24/7 to your services if you are using an half cabinet, full cabinet and private suites. If you are using shared colocation spaces, you will need to be escorted by our staff.